Privacy Policy / Politique de Confidentialité
Last Updated: 17/06/2026
Data Controller
A Load of Waffle
Limited Liability Company (EURL) with a share capital of €1,000
8 chemin de la Malle-Poste
24600 RIBÉRAC
France
Email: charlotte@aloadofwaffle.com
Phone: +33 6 42 00 04 90
A Load of Waffle acts as the data controller for personal data collected through the use of this website and the provision of its services.
Data Collected
We may collect the following categories of data:
- Name and contact details (email address, phone number, postal address);
- Information relating to your personal or administrative circumstances necessary for the provision of our services;
- Documents and supporting evidence provided as part of our services;
- Correspondence and communications with us;
- Billing and payment information;
- Browsing data collected through cookies and website analytics tools.
Certain services may require the collection of identity documents or other sensitive personal data voluntarily provided by the client in order to enable the requested service to be performed.
Use of Your Data
We use your data in order to:
- Provide our administrative assistance services;
- Respond to your enquiries and requests;
- Manage the client relationship;
- Prepare quotations, invoices and administrative documents;
- Improve our services and website;
- Comply with our legal, tax and accounting obligations.
Legal Basis for Processing (GDPR)
We process your personal data on the following legal bases:
- Legitimate interests in managing and developing our business;
- Performance of a contract or pre-contractual measures;
- Compliance with a legal obligation;
- Consent, where required.
Data Recipients
Your data is accessible only to those who need it in the course of their duties.
It may be shared with service providers acting on our behalf, including:
- Hosting providers and IT service providers;
- Payment service providers;
- Accountants and professional advisers;
- Government departments and competent authorities where necessary for the performance of the requested service.
These recipients are subject to appropriate confidentiality and security obligations.
Data Retention
We retain your personal data for a limited period that is proportionate to the purpose of processing:
- Prospective clients: up to 3 years after the last contact;
- Clients: for the duration of the contractual relationship and thereafter for the period necessary to comply with legal obligations and defend our legal rights;
- Accounting records and invoices: in accordance with applicable legal requirements, generally 10 years.
International Transfers
Your data is primarily processed within the European Union.
Where certain service providers are located outside the European Union, transfers are carried out in accordance with the GDPR and subject to appropriate safeguards.
Cookies
This website uses:
- Strictly necessary cookies required for the operation of the website;
- Analytics and audience measurement cookies, subject to your consent where required.
You can manage your preferences through your browser settings or our cookie management banner.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.
Your Rights
Under the GDPR and applicable legislation, you have the following rights:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to object;
- Right to data portability;
- Right to withdraw consent where processing is based on consent.
To exercise your rights, please contact us at:
charlotte@aloadofwaffle.com
Complaints
If you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (CNIL):
www.cnil.fr
